Cookie Policy

This Cookie Policy explains how Silver Oak Casino uses cookies and similar technologies on our website (the “Site”). Cookies help the Site run smoothly, stay secure, and remember your preferences so you can get to the games, cashier, and account tools with fewer interruptions. For brand details and related information, you can also visit our internal page at Silver Oak Casino.

By using the Site, you agree to the use of cookies as described here, unless you choose to manage them through your browser or our cookie preference tools (where available).

Cookies, Explained in Plain English

A cookie is a small text file saved on your device (computer, phone, or tablet) when you visit a website. Cookies allow the website to recognize your browser, remember certain choices you made, and support features like staying logged in or keeping settings consistent between visits.

We may also use similar technologies (such as pixels or SDKs in certain contexts) that work like cookies by collecting limited technical information to support Site functions and measurement.

How Cookies Power a Better, Safer Experience

We use cookies to support several core goals:

Website functionality - keeping the Site working correctly, including navigation, account access, and session stability.

Security and fraud prevention - helping detect suspicious activity, protect accounts, and reduce the risk of unauthorized access.

Performance and reliability - understanding technical behavior (like load times and errors) so we can fix issues and improve speed.

Analytics and insights - learning how visitors use the Site so we can improve layout, content, and journeys like registration and cashier flows.

Personalization - remembering preferences such as language, region, or other display settings.

Marketing and measurement (where applicable) - limiting repetitive ads, measuring campaign effectiveness, and delivering content that’s more relevant.

The Types of Cookies We May Use

Different cookies serve different roles. Depending on your choices, some or all of the categories below may be active.

Essential cookies These are required for the Site to operate. They help with core functions such as page navigation, secure areas, account authentication, and preventing misuse. If you block essential cookies, parts of the Site may not work properly.

Functional cookies These remember your choices (such as preferred settings) to make the experience smoother and more consistent. They’re not strictly required, but disabling them may reduce convenience and personalization.

Performance and analytics cookies These collect information about how visitors interact with the Site, such as which pages are visited most or whether users encounter errors. This data is typically aggregated and used to improve stability and usability.

Marketing cookies These may be used to deliver advertising that better matches your interests and to measure promotional performance. They can also help control how often you see certain ads. Marketing cookies are generally optional and depend on consent where required by law.

Session Cookies vs Persistent Cookies

Session cookies are temporary and usually disappear when you close your browser. They’re commonly used to keep your session active as you move between pages.

Persistent cookies remain on your device for a set period (or until you delete them). They help the Site remember preferences and recognize returning visitors.

First-Party Cookies and Third-Party Cookies

First-party cookies are set by Silver Oak Casino and are used for functions like navigation, settings, and security.

Third-party cookies are set by external providers that support services such as analytics, security tools, or marketing measurement. These providers may process information under their own privacy practices. We aim to use reputable partners and limit data to what is necessary for the intended purpose.

Managing Cookies: Your Controls and Options

You can manage cookies at any time through your browser settings. Most browsers let you:

• view cookies stored on your device
• delete cookies
• block all cookies or block cookies from specific sites
• set rules for third-party cookies

If you disable or block cookies, you may experience issues such as being logged out unexpectedly, features failing to load, slower checkout flows, or certain preferences not saving.

If the Site offers a cookie banner or preference center, you can use it to adjust non-essential cookie categories. Essential cookies generally cannot be turned off because the Site needs them to function securely.

How to Delete Cookies (General Guidance)

Browser steps vary, but you’ll usually find cookie controls under Settings - Privacy/Security - Cookies or Site Data. After clearing cookies, you may need to re-enter logins and reset preferences on your next visit.

Consent and Legal Basis

Where required by applicable law, we request your consent before placing non-essential cookies (for example, marketing or certain analytics cookies). In other cases, we may rely on legitimate interests for security, fraud prevention, and improving Site reliability, while still giving you appropriate choices where mandated.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. Updates will be posted on this page with the revised effective date. Continued use of the Site after an update means you accept the revised policy, to the extent permitted by law.

Questions or Privacy Requests

If you have questions about this Cookie Policy or how cookies are used on the Site, contact our support team:

Email - help@silveroakcasino.com Phone - Toll Free USA and Canada: 1-888-402-2063

Reaching out is the fastest way to get clarity on what’s stored, what’s optional, and how to adjust your settings for the experience you want.